Contact Us

Live Online Chat

Click the flashing blue button below the logo at the top of the page | for all pre-sales queries

Telephone number

08450 945 955 (International +44 8450 945 955) | for all pre-sales queries. Please have your vehicle details to hand (ie VRM - Vehicle Registration Mark, or VIN - Vehicle Identification Number)

If your call is of a technical or order update nature, we urge you to make contact via email so that we can thoroughly investigate before responding

Email addresses

We answer every email we receive. If you don't receive a repsonse, we did not receive your email - please re-send from a different address if possible.

sales@alloywheelsdirect.net | for all pre sales or technical enquiries. Please first check our FAQ for answers. Please include as much detail on your car and the wheels you are interested in. Your vehicle's VIN is very useful for us to accurately help you.

trade.sales@alloywheelsdirect.net | please email this address if you are an alloy wheel reseller or purchase wheels in volume for your business

order.update@alloywheelsdirect.net | for update requests on active orders. The wheel detail page states the usual availability of the wheels. If we do not contact you the next working day after your order then please assume there are no availability issues. Because of the large volume of orders we process, we can only reply to order update requests one week (ie 5 working days) after your order is placed. Please include your order ID number in your email

billing@alloywheelsdirect.net | used for us to send your invoice and parcel tracking information. Do not send emails to this address, they are returned undelivered

AOL users will need to add the domain "alloywheelsdirect.net" to their custom sender list in order to receive communication from us
Tiscali users will need to whitelist the domain "alloywheelsdirect.net"
Other ISP users are recommended to check their junk email folders and update their rules so that communication from us is received